Privacy Policy
Last updated: January 2025
1. Introduction
Haley Solicitors ("we", "us", "our", or "Company") operates the UK Immigration Solicitors website and related services. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
2.1 Information You Provide Directly
- Name, email address, and phone number
- Visa application details and immigration history
- Personal identification information (for legal representation)
- Payment and billing information
- Any other information you voluntarily provide through contact forms or consultations
2.2 Information Collected Automatically
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on pages
- Referral sources and click-through data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing legal services and advice
- Processing visa applications and related documentation
- Communicating with you about your case
- Responding to inquiries and providing customer support
- Processing payments and sending invoices
- Improving our website and services
- Marketing and promotional communications (with your consent)
- Complying with legal obligations and regulations
- Preventing fraud and ensuring security
4. Data Sharing and Disclosure
We may share your information with:
- Third-Party Service Providers: Payment processors, email providers, and hosting services
- Government Agencies: UK Visas and Immigration (UKVI) and other relevant authorities
- Legal Requirements: When required by law or court order
- Professional Partners: Other solicitors or legal professionals involved in your case
We never sell your personal data to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and restricted access to sensitive data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UK GDPR and Data Protection Act 2018, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, please contact us at info@ukmigrationsolicitors.co.uk or call our offices.
7. Retention of Data
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. For legal representation cases, we typically retain files for 7 years after completion of the matter, in accordance with professional regulations. You can request deletion of your data at any time, subject to legal requirements.
8. Cookies
Our website uses cookies to enhance your experience. Please refer to our Cookie Policy for detailed information about how we use cookies and how to manage your cookie preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last updated" date above. Your continued use of the website constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Haley Solicitors
Email: info@ukmigrationsolicitors.co.uk
Phone: 0121 271 0499 (Birmingham)
Phone: 01274 952201 (Bradford)
Phone: 0114 331 0800 (Sheffield)